Refund & Returns Policy

🔁 Return Eligibility

We accept returns only in the following cases:

• Product received is damaged or defective
• Wrong product delivered

To be eligible for a return, the item must be unused and in the original packaging.

⏱ Return Request Time

Customers must raise a return request within 48 hours of delivery. Requests made after this period may not be accepted.

📸 Proof Required

Please provide clear photos or videos of the damaged/wrong product while requesting a return. This helps us process your request quickly.

❌ Non-Returnable Items

• Used or opened products
• Products damaged due to misuse
• Items returned without original packaging
• Change of mind (optional based on your policy)

💰 Refund Process

Once your return is approved and the product is received, your refund will be processed within 5–7 working days.

Refunds will be credited to the original payment method used during purchase.

🚚 Return Shipping

In case of damaged or incorrect products, we will arrange return pickup or reimburse the return shipping cost.

📦 Order Cancellation

Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible.

📞 Support

For any return or refund queries, contact us:

📧 Email: sarvikspices@gmail.com
📞 Phone: +91-8072200829